EAM: Basic Add Is Timing Out on One Asset (Doc ID 1672388.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

PeopleSoft Enterprise FIN Asset Management - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Searching for an asset in Basic Add. It times out.

Business impact:
Cannot look at this asset thru the Basic Add component.

Steps to replicate:
1. Create an asset from PC to AM over time which has 57,000 ADD or ADJ rows.
2. Go to AM, Asset Transactions, Owned Assets, Basic Add

3. Select asset.

After the Search button is selected, it times out

Cause

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