EAR9.2: Payments Tab on Collections Workbench Takes Longer to Load (Doc ID 1672444.1)

Last updated on SEPTEMBER 16, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Statement of the issue:
---------------------------------
Payments tab on Collections Workbench takes longer to load.


Expected Behavior:
-------------------------------
Payments tab on Collections Workbench should not take longer to load.

Steps to Replicate:
-------------------------

  1. Enter SetID and Customer in Accounts Receivable > Collections Workbench.
  2. Click on the Payment tab.
  3. Click on the search button.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms