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"Email History - Model 1" Template Causes HTML Tags (Doc ID 1672471.1)

Last updated on JULY 22, 2020

Applies to:

PeopleSoft Enterprise CRM Multichannel Communications - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

ISSUE:
"Email History - Model 1" template usage causes HTML tags on the email and resulting case note.

Cause

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In this Document
Symptoms
Cause
Solution
References


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