Last updated on MAY 21, 2014
Applies to:PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.
On: PeopleTools 8.53 version, Crystal Reports
Crystal 2008 SP3
PSQED.exe was able to run to Query & Excel, but crashes completely when it is launched to Crystal.
The issue can be reproduced at will with the following steps:
1. Navigate to pshome\bin\client\winx86.
2. Open psqed.exe.
3. Run to Crystal.
4. Observe crash.
See the following error:
"Crystal Runtime initialization failed. Please make sure that the Crystal Runtime is installed."
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