STUDENT EXCEPTIONS SEARCH RESULTS MISSING KEY INFORMATION AFTER BUNDLE 33 (Doc ID 1673279.1)

Last updated on OCTOBER 05, 2016

Applies to:

PeopleSoft Enterprise CS Academic Advisement - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : 9 version, Authorized Student Exceptions

ACTUAL BEHAVIOR
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The grids with the search results delivered in CS 9 Bundle #33 are missing important information needed to help users decide which classes to select. The transfer credit search results is missing the group number and the enrollment search results are missing the official grade, term, topic and units earned.

EXPECTED BEHAVIOR
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Expect the same information that was available prior to the change to be included in the new grids.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Academic Advisement > Student Advisement > Authorize Student Exceptions.
2. Add a new value and select student as the selection code and course directive as the operation code.
3. Click the Create Exception link and change the source to transfer credit and click search. The group number is missing from the results.
4. Change the source to enrollment and click search and the grade, term, topic and units earned fields are not included in the search results.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot easily determine which classes to select for the directive.

Changes

 These changes were included in CS 9 Bundle #33.

Cause

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