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ePerformance Approval Process Setup-Approver Step Skipped (Doc ID 1673980.1)

Last updated on APRIL 10, 2021

Applies to:

PeopleSoft Enterprise HCM ePerformance - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.


According to the definition ID of the approval process used for an ePerformance template when the document is submitted for approval is routed to:

  1. ManagerOnly: to an approving manager.
  2. ManagerToAdmin: to an approving manager and then to the ePerformance human resources administrator
  3. AdminOnly: to the ePerformance human resources administrator

However the Evaluation Approval Chain shows that the document is skipping the manager's step with the message "No approvers found on ePerformance" and it goes straight to the HR admin.



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