ePerformance Approval Process Setup-Approver Step Skipped (Doc ID 1673980.1)

Last updated on MARCH 23, 2017

Applies to:

PeopleSoft Enterprise HRMS ePerformance - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

According to the definition ID of the approval process used for an ePerformance template when the document is submitted for approval is routed to:

  1. ManagerOnly: to an approving manager.
  2. ManagerToAdmin: to an approving manager and then to the ePerformance human resources administrator
  3. AdminOnly: to the ePerformance human resources administrator

However the Evaluation Approval Chain shows that the document is skipping the manager's step with the message "No approvers found on ePerformance" and it goes straight to the HR admin.

 

Cause

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