E-IB: Integration Gateway's errorLog.html Not Retrievable Via PIA Browser Using http://{host}:{port}/PSIGW/errorLog.html (Doc ID 1674770.1)

Last updated on MAY 29, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.
*** Checked for relevance on 29-May-2017***

Symptoms

Applies to PeopleTools 8.53.08 and higher releases

Sample Environment:
----------------
Tools  8.53.08
FSCM 9.2 Development env

Issue:
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The site is trying to retrieve the Integration gateway's errorLog.html and msgLog.html files from the application using the following URLs, but not able to retrieve the files.


http://{host}:{port}/PSIGW/errorLog.html and http://{host}:{port}/PSIGW/msgLog.html

The files files exist on web server, as referenced in the integrationgateway.properties file

Impact:
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Retrieving the gateway's log files via the application is a convenient way of checking the errors.  This retrieval is currently not working and therefore causes inconvenience when needing to request the files from the server via the administrator.

Cause

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