My Oracle Support Banner

E-IB: Integration Gateway's errorLog.html Not Retrievable Via PIA Browser Using http://{host}:{port}/PSIGW/errorLog.html (Doc ID 1674770.1)

Last updated on MAY 11, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.
*** Checked for relevance on 29-May-2017***

Symptoms

Applies to PeopleTools 8.53.08 and higher releases

Sample Environment:
----------------
Tools  8.53.08
FSCM 9.2 Development env

Issue:
---------
The site is trying to retrieve the Integration gateway's errorLog.html and msgLog.html files from the application using the following URLs, but not able to retrieve the files.


http://{host}:{port}/PSIGW/errorLog.html and http://{host}:{port}/PSIGW/msgLog.html

The files files exist on web server, as referenced in the integrationgateway.properties file

Impact:
-----------
Retrieving the gateway's log files via the application is a convenient way of checking the errors.  This retrieval is currently not working and therefore causes inconvenience when needing to request the files from the server via the administrator.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.