How Is the 'Display Unmasked Card Number' Check Box Really Working when Dealing with Credit Cards? (Doc ID 1675601.1)

Last updated on AUGUST 04, 2016

Applies to:

PeopleSoft Enterprise SCM Order Management - Version 8.9 and later
PeopleSoft Enterprise SCM Billing - Version 8.9 and later
PeopleSoft Enterprise FIN Receivables - Version 8.9 and later
Information in this document applies to any platform.

Goal

On pages when you can enter a Credit Card Number such as with some pages of the 'Create/Update Order' and 'Customer Contacts' components (see navigation below) there is a 'Display Unmasked Card Number' check box. Here is what you can read in the PeopleBooks about it:

PeopleSoft Enterprise Order to Cash Common Information 9.1 PeopleBook > Maintaining Contacts > Setting Up Contacts > Entering Contact Credit Card Information

Display Unmasked Card Number

If the user has access to the credit card security component, this field appears. If this option is selected, the system displays the unencrypted credit card number. You may need to grant users access if they must verify the entire credit card number.

  
However, when you enter a Credit Card Number and the 'Display Unmasked Card Number' check box is not selected, the Credit Card Number is NOT masked. You have to select the check box and deselect it to get the Credit Card Number masked. Why is that? How is the 'Display Unmasked Card Number' check box supposed to work?

Navigation:
* Order Management, Quotes and Orders, Create/Update Order - Hyperlink: Record Deposit - Select 'Credit Card' as Payment Method - Hyperlink: Additional Information
* Customers, Contact Information - Hyperlink: Contact Customer Information - Hyperlink: Credit Card

Solution

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