E-PB: Context Sensitive Help Returns Blank Page With PT853 PeopleBooks (Doc ID 1675689.1)

Last updated on MARCH 07, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.
Check on Currency on 08/03/16

Symptoms

On : 8.53 version, PeopleBooks

When attempting to use context sensitive help, the following error occurs.

ERROR
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'location' is undefined


STEPS
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The issue can be reproduced at will with the following steps:
1.Merge PeopleTools 8.53 and application 9.2 PeopleBooks.
2. Configure Help link in PIA.
3. Click on the help link in PIA to replicate the issue.

BUSINESS IMPACT
-----------------------
PeopleBooks issues will not cause any significant impact to continuity of business.

Cause

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