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Base Benefits Error: A SQL Error Occurred. Please Consult Your System Log For Details, For Company Car Enrollment (Doc ID 1675960.1)

Last updated on OCTOBER 02, 2018

Applies to:

PeopleSoft Enterprise HRMS Human Resources - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

When having a benefit record number BENEFIT_RCD_NBR different from the employee record number EMPL_RCD, the application is not able to assign the company car benefit to the employee. The error message returned is:

ERROR
-----------------------
“A SQL error occurred. Please consult your system log for details.”


REPLICATION STEPS
-------------------------
Replication steps:

1. On Demo environment for emplid KN0011, change Benefit Record Number from 0 to 1 on Job Data page.
2. On Benefits > Provide Company Cars > Select Type of Benefits enroll the employee id KN0011 to a company car plan
3. Save the page, the following error will be displayed:
“A SQL error occurred. Please consult your system log for details.”

Cause

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