My Oracle Support Banner

EAP: Error "No matching buffer found for level. (15,26)" When Open a Withholding Voucher For Which Withholding Applicable Has Been Unchecked After Voucher Was Selected For Payment (Doc ID 1676042.1)

Last updated on MARCH 05, 2018

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

If Withholding Applicable is uncheckED after a withholding voucher has been selected for payment and withholding is applicable at Payment and then paycycle is reset the following error will be generated when trying to open the voucher:

ERROR

No matching buffer found for level. (15,26)

STEPS

  1. Set the withholding entity so that have withholding At Payment
  2. Create a new withholding voucher
  3. Run paycycle - payment selection only
  4. Check the voucher and withholding schedule has been created
  5. Uncheck Withholding Applicable from voucher withholding information
  6. Reset the above paycycle
  7. Try to open the voucher and get the above error

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.