E-PIA/SEC: Changes done through PIA not available after webserver restart (Doc ID 1676867.1)

Last updated on OCTOBER 17, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Symptoms

 After doing some changes through PIA webprofile configuration, they don't appear after the webserver restart while the webserver starts with the default settings. Also the web server last restart time is not visible in web profile history.

 Some relevant information can be found in different logs:

PIA log:

####<DATE-TIME> <Info> <ServletContext-> <WEB_SERVER_NAME> <PIA> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1400509050906> <BEA-000000> <ERROR: WebProfile loading internal default settings because of an Exception while communicating with "WEB_SERVER_NAME">

APP SERVER log:

PSAPPSRV.12729 (48) [2014-05-19T10:15:12.419 GetCertificate](1) Invalid signon time for user PTWEBSERVER@WEB_SERVER_NAME
PSAPPSRV.12729 (48) [2014-05-19T10:15:12.435 GetCertificate](1) (NET.346): Failed to execute GetCertificate request 

 

Cause

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