E-PORTAL: CLICKING WORKLIST LINK FROM A PAGELET IN THE HOMEPAGE KICKS USER OUT (Doc ID 1677220.1)

Last updated on FEBRUARY 02, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.52 and later
Information in this document applies to any platform.

Symptoms

On : 8.52.16 version, Workflow using Pagelet

When attempting to use WORKLIST_HOMEPAGE pagelet for a non Approval Framework (AWE) Worklist, such as ,eForm Approval, An error has occurred message appears and the user is logged out.

When attempting to use WORKLIST_HOMEPAGE pagelet for an Approval Framework (AWE) Worklist, the User is taken to the Approval page as expected.


ERROR
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Address bar: http://myserver.domain.com/psp/nfsdev/?cmd=login&errorPg=err&languageCd=ENG

An error has occurred.

You may attempt to sign in again.
If your attempt fails, please contact your System Administrator.


STEPS
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The issue can be reproduced at will with the following steps:
1. Log in
2. Go to peopletools->portal->structure and content->pagelets.  Create a new pagelet with peoplesoft worklist url as the url type.

3. Turn on this pagelet on the homepage.

4. Open the homepage

5. Click on the worklist link in Worklist HomePage – Pagelet, , such as eForm Approval
6. Observe Error

Cause

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