Error Saving Purchase Order When Using AWE With Email Collaboration and Query Based User List (Doc ID 1677561.1)

Last updated on JANUARY 13, 2017

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Error saving Purchase Order when using AWE with Email Collaboration and Query based User List.

1) Enable PO Workflow Approval on Purchasing Definition
2) Enable Email Approvals
3) Add a Query-based User List to the Purchase Order Transaction Configuration
4) Create a PO and save.  Get the following error:

[Process: 'PurchaseOrder']: there is no transaction record at level -1 for this approval process. (18081,1041) EOAW_CORE.DEFN.AWTxn.OnExecute  Name:GetRecAtLevel  PCPC:1436  Statement:28
Called from:EOAW_CORE.ApprovalManager.OnExecute  Name:GetPending  Statement:154
Called from:SCM_PO_EMC.OUTBOUND.formGenerator.OnExecute  Name:populate_message  Statement:53
Called from:SCM_PO_EMC.OUTBOUND.formGenerator.OnExecute  Name:returnEFM  Statement:13
Called from:EOAW_CORE.NotificationEventHandler.OnExecute  Name

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms