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HTML Tags In AAF email when a custom term is used (Doc ID 1678025.1)

Last updated on JULY 22, 2020

Applies to:

PeopleSoft Enterprise CRM HelpDesk - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Workflow

A custom template used for notification by delayed notification of AAF works most of the time. But when there is a special character in the term value, the mail format gets messed up. HTML tags are seen in the email.   Email should be received without HTML tags.


Cause

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In this Document
Symptoms
Cause
Solution
References


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