A Wrong Billing Business Unit Is Selected at Shipping Time if the Order Management and Inventory Business Units Are Different and Auto Processing Is Used

(Doc ID 1678459.1)

Last updated on AUGUST 04, 2016

Applies to:

PeopleSoft Enterprise SCM Inventory - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When the system is configured so that the Order Management Business Unit is supposed to drive the Billing Business Unit, and when the Order Management Business Unit (BU) and the Inventory BU are different, and when Auto Processing is used to advance a demand line to a status of 'Shipped', an incorrect Billing BU is used instead the one defined at the Order Management BU level.


Steps to replicate the issue:

  1. Create two identical Sales Orders in BU US001, ship them out of US012.
  2. Remove the Billing BU from the Inventory BU US010 setup. This should force system to use the Billing BU defined at the Order Management BU level.
  3. Process the first Sales Order one step at a time, up to Shipping/Issues step
  4. Process the second Sales Order but at Picking Confirmation time, set the the Auto-Processing to 'Advance to Shipped' > observe that between the two identical Sales orders, the Billing BU on the PS_IN_DEMAND table is *different*. They should have been the same (using the Billing BU defined at the Order Management BU level).

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms