E-PIA: Modal Windows Do Not Appear In Dashboard, Processing Icon Stuck
Last updated on JULY 04, 2016
Applies to:PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.
When trying to initiate a modal window from a dashboard page, the processing icon animation appears and never disappears. The page apparently hangs.
A few sample scenarios were identified.
- In HRMS 9.2, navigate to Main Menu > Manager Self Service > Time Management > Time and Labor Dashboard Page
- Click on one of the Lookup Prompts
- In HRMS 9.2, go to Main Menu > Manager Self Service > Time Management > Time and Labor Dashboard
- Click one of the Name hyperlinks on the grid on one of the pagelet
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