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Approvers are not able to see the Line Comment Attachments on the Approval Page (Doc ID 1682972.1)

Last updated on FEBRUARY 05, 2019

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

Approver is not able to see requisitions attachments from the approval page.


STEPS

1. Create a new requisition with line comments and an attachment, save and approve
2. Copy the req into a new req, Save & preview approvals
3. Edit the new req
4. Open the line comments
5. Edit the existing comment
6. Delete the existing attachment
7. Add a new, different attachment
8. Save & submit req
9. Log in as the Approver and open the approval page for the req
10. Go to the Line Comments, the attachment is not available

Cause

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In this Document
Symptoms
Cause
Solution
References


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