Approvers are not able to see the Line Comment Attachments on the Approval Page (Doc ID 1682972.1)

Last updated on JANUARY 13, 2017

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

Approver is not able to see requisitions attachments from the approval page.


STEPS

1. Create a new requisition with line comments and an attachment, save and approve
2. Copy the req into a new req, Save & preview approvals
3. Edit the new req
4. Open the line comments
5. Edit the existing comment
6. Delete the existing attachment
7. Add a new, different attachment
8. Save & submit req
9. Log in as the Approver and open the approval page for the req
10. Go to the Line Comments, the attachment is not available

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms