Chronological XML Transcript (Report SSR_TSRSRPT) Prints Test Score Data Twice and Omits Letter Grade When Multiple Careers Exist (Doc ID 1683065.1)

Last updated on OCTOBER 05, 2016

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : PeopleSoft Enterprise Campus Solution, Student Records, Transcripts

ACTUAL BEHAVIOR
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Report SSR_TSRSRPT not printing Test Score letter grades and repeats them when multiple careers.

The delivered Unofficial Transcript report SSR_TSRSRPT is not printing the Test Score letter grades. Also, if a student has multiple careers, the Test Scores values are repeated.


EXPECTED BEHAVIOR
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Expect the transcript to report all the relevant data exactly as stored in the student's Test Result component as specified in the transcript type setup (Enrollment Trailer area).

STEPS
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The issue can be reproduced at will with the following steps:
1. Configure a transcript type as detail level = Chronological, and to print test scores in the Transcript Trailer section of the report.
2. Add the same test score with two different test dates, one with a numerical score and one with a letter score, to a student's record who is active in multiple careers.
3. Generate the chronological transcript for the student. Note at the end of the transcript that four test score entries are printed, and those that correspond to the entry with the letter grade to not include the letter grade data.

BUSINESS IMPACT
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The issue has the following business impact:
The report should be corrected so that it accurately represents the student's Academic history. Test results should appear only once, and should print either the letter grade or numeric score in order to be considered a valid academic record.

Cause

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