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ETL9.1: Time Approval Delegate Cannot Approve Time - Stuck In Approval In Process (Doc ID 1683634.1)

Last updated on NOVEMBER 19, 2019

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

User A is the time approval delegate for User B.
User C works for User B and submitted 4 days of PTO for 5/28 - 06/02.
User A is showing on the approval monitor as the approver.
However when she goes to approve reported time, nothing is there for her to approve for User C.
When User A goes to User C's timesheet, she can see the PTO is stuck in 'approval in process' .
User A tried resubmitting the PTO but still no approval checkboxes are there.

Cause

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In this Document
Symptoms
Cause
Solution


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