ETL9.1: Time Approval Delegate Cannot Approve Time - Stuck In Approval In Process (Doc ID 1683634.1)

Last updated on JULY 13, 2016

Applies to:

PeopleSoft Enterprise HRMS Time and Labor - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Brenda is the time approval delegate for Vickie.
Nora works for Vickie and submitted 4 days of PTO for 5/28 - 06/02.
Brenda is showing on the approval monitor as the approver.
However when she goes to approve reported time, nothing is there for her to approve for Nora.
When Brenda goes to Nora's timesheet, she can see the PTO is stuck in 'approval in process' .
Brenda tried resubmitting the PTO but still no approval checkboxes are there.

Cause

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