Constituent 360 Degree View Does Not Work If Business Unit And SetID Are Secured In CRM 9.2 (Doc ID 1900850.1)

Last updated on NOVEMBER 21, 2016

Applies to:

PeopleSoft Enterprise CRM Support - Version 9.2 and later
PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

CRM 9.2 With PT 8.53 with security turned on for "Permission List Level Security" or "User ID Level Security" for SETID and Business Unit.

1) Go to Constituent 360-Degree View or HRHD 360-Degree View
2) Error occurs:

First operand of . is NULL, so cannot access member ROLE_TYPE_ID_CUST. (180,236) RB_TD_360.BORM.OnExecute Name:ChkForAccess PCPC:22052 Statement:389
Called from:RB_TD_360.Utilities.OnExecute Name:TransferTo360 Statement:1147
Called from:RB_TD_360_SRCH.SrchCmpEvent.OnExecute Name:PostBuild Statement:124
Called from:RC_HE360_SRH.GBL.PostBuild Statement:3

The first operand of the dot operator is the NULL value, indicating the lack of any object value. As a consequence, the given method or property cannot be used.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms