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EAP: Voucher/PO Origin Not Showing Under User Preferences Payables Set Up (Doc ID 1900991.1)

Last updated on OCTOBER 01, 2018

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

The PO Origin is showing in Voucher Origin page even though the PO origin is not created through the Voucher Origin page.  However, if you query on the Voucher Origin record for the same origin, there are no rows found.  As a result, this is creating a problem as users are not able to find the Voucher Origin in the prompt table when trying to map Voucher Origin to User Preferences.

STEPS
1) Add a new PO Origin Code
2) Navigate to Voucher Origin and user can see the Origin entered in on the PO Origin page
3) On the Define User Preferences page for Procurement, I can select the Origin from the lookup
4) However, if I go the Payables Online Vouchering page
5) On the Payables Online Vouchering page, the look up for the Origin field does not show the newly added origin

NOTE: This also occurs if you add a voucher origin first and look up the origin under the PO Origin page.

Cause

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In this Document
Symptoms
Cause
Solution
References


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