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ELM 9.X: Troubleshooting Guidelines for Problems with AICC and SCORM Content Interactions with ELM Application (Doc ID 1901869.1)

Last updated on APRIL 01, 2019

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 and later
Information in this document applies to any platform.

Purpose

 This document will provide guidelines and the roles the Oracle Software Support and Oracle Development plays in diagnosing and troubleshooting issues related to AICC and SCORM interactions with the ELM applications. It also includes what documentation is required when logging a Service Request with Oracle Software Support (OSS) via My Oracle Support.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
References


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