My Oracle Support Banner

E-BI: Getting "Invalid userid or password." Error in Excel Journal Import Upload Spreadsheet on PT 8.52.19 and Later (Doc ID 1903164.1)

Last updated on APRIL 22, 2024

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.52 to 8.52 [Release 8.4]
Information in this document applies to any platform.


After having updated PeopleTools 8.52 maintenance level from 8.52.06 to 8.52.19, some, but not all users on uploading GL spreadsheet imports receive an error:

Further investigation has shown that all affected users have in their PeopleSoft password one or more of the special characters !, @, &, $ and %

And if any of these users changes their PeopleSoft password so that it does not have one of these characters, the uploads are successful again.


 Issue started after PeopleTools 8.52 maintenance level update from 8.52.06 to 8.52.19.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.