E-BI: Getting "Invalid userid or password." Error in Excel Journal Import Upload Spreadsheet on PT 8.52.19 and Later (Doc ID 1903164.1)

Last updated on DECEMBER 15, 2015

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.52 to 8.52 [Release 8.4]
Information in this document applies to any platform.
***Checked for relevance on 15-DEC-2015***

Symptoms

After having updated PeopleTools 8.52 maintenance level from 8.52.06 to 8.52.19, some, but not all users on uploading GL spreadsheet imports receive an error:

Invalid userid or password. Please check if your login information is invalid or expired

Further investigation has shown that all affected users have in their PeopleSoft password one or more of the special characters !, @, &, $ and %

And if any of these users changes their PeopleSoft password so that it does not have one of these characters, the uploads are successful again.

Changes

 Issue started after PeopleTools 8.52 maintenance level update from 8.52.06 to 8.52.19.

Cause

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