E-PORTAL: Unified Navigation - Configure Drop Down Menu With Multiple Remote Folders not working on PeopleTools 8.52 (Doc ID 1903669.1)

Last updated on JULY 03, 2014

Applies to:

PeopleSoft Enterprise PRTL Interaction Hub - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Unified Navigation - Configure Drop Down Menu with multiple remote folders.

Unable to configure Multiple Remote Folders in the Same Local Parent Folder. Folder Name field value gets replaced instead of appended with the new selection to the existing value.

EXPECTED BEHAVIOR
-----------------------
Two or more remote folders can be configured under the same local parent folder. As documented in PeopleBooks:

PeopleSoft Portal Solutions 9.1 > Portal and Site Administration > Setting Up Unified Navigation > Configuring Multiple Remote Folders in the Same Local Parent Folder

http://docs.oracle.com/cd/E40090_01/ps91pbr3/eng/ps/psad/task_SettingUpUnifiedNavigation-4d7ffd.html

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Go to Portal Administration > Unified Navigation WorkCenter > Configure Drop down Menu
2. In the Configure Drop Down Menu grid, click the Add row button to add a new row.
3. In the Folder Label field, enter the label for the folder as it will appear in the portal system's drop-down menu.
4. In the Node Name field, enter or select a portal host node.
5. In the Folder Name field, click the lookup button, navigate the tree of folders, and select the folder from the folders defined on the node of the selected content provider system.
6. Click again Folder Name field, click the lookup button, navigate the tree of folders, and select the folder from the folders defined on the node of the selected content provider system.
7. Folder Name field value gets replaced instead of appended with the new selection to the existing value.

Trying to manually set the Folder Name string value will result in the value being truncated to 30 chars.

e.g
HRMS:CO_EMPLOYEE_SELF_SERVICE,ERP:CO_EMPLOYEE_SELF_SERVICE

gets truncated to

HRMS:CO_EMPLOYEE_SELF_SERVICE,

Cause

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