Unable To See Direct Reports In CRM From Employee Self Service create Case (Doc ID 1903805.1)

Last updated on JANUARY 19, 2016

Applies to:

PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

CRM 9.1 and HRMS 9.1 Integrated, when try to access "Direct Report" from self service case it gives error "You dont Have any direct reports (17831,9245)

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms