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Unable To See Direct Reports In CRM From Employee Self Service create Case (Doc ID 1903805.1)

Last updated on JANUARY 08, 2018

Applies to:

PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

CRM 9.1 and HRMS 9.1 Integrated, when try to access "Direct Report" from self service case it gives error "You dont Have any direct reports (17831,9245)

Cause

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