EAR9.1+: Payment or Maintenance Worksheet Gets Item Tagged In Another Group

(Doc ID 1904208.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.1 version, pre-bundle 31

Get Item already Tagged in Another Group error when selecting a partially paid item in a worksheet or express deposit

Steps:

  1. Enter Regular Deposit or Express Deposit.
  2. Apply partial payment to an item (build, select, create/review accounting entries,or set to batch standard).
  3. Run ARUPDATE and post this partial payment.
  4. Create maintenance worksheet to write-off balance.  Or create a payment worksheet or express deposit
  5. Build worksheet
  6. Select Item

RESULTS: Item already tagged in another group message is encountered


ERROR MESSAGES
-----------------------


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot process activities for the select payments

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms