EGL: 9.2 Ledger Inquiry Component Is Timing Out After Enabling Chartfield Security (Doc ID 1904837.1)

Last updated on MARCH 14, 2017

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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GL Ledger Inquiry component (inquiry_criteria) is timing out after applying chartfield security.


STEPS
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The issue can be reproduced at will with the following steps:

1. Setup Chartfield security for department based upon user id.
2. From the secured component page, verify inquiry_criteria component is active for chartfield security.
3. Go to General Ledger > Review Financial Information > Ledger. Provide the department value user does not have access to. Additionally, do not select "sum by" check box. This would fetch the journal information but department value would not be visible in the grid.
4. Click the "Detail" hyperlink. Page times out.

Cause

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