E-FTP: File Attachment Upload Freezes After Microsoft Windows IE Update KB2962872

(Doc ID 1906280.1)

Last updated on OCTOBER 17, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.52 and later
Information in this document applies to any platform.


KB2962872 (July 2014 MS14-037: Security update for Internet Explorer) was rolled out by Microsoft on July 8th 2014.

After this update is installed, Internet Explorer users cannot upload file attachments in PeopleSoft applications.  The browser hangs after selecting a file for upload.

KB details: http://support.microsoft.com/kb/2962872

Use a machine with IE and KB2962872 installed, then:

- Navigate to: PeopleTools > Utilities > Debug > PeopleTools Test Utilities
- For URL Id or String URL textbox, enter:  RECORD://PSFILE_ATTDET
- Click "Add" button
- Click "Browse" to select a file
- Click "Upload"

The issue affects 8.52 and 8.53, but not 8.51 and lower.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms