E-PIA : PT 8.53 Incorrect Grid Alignment Of Dependent And Beneficiary Information (Doc ID 1906915.1)

Last updated on NOVEMBER 12, 2015

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Symptoms

Incorrect Grid alignment of Dependent and Beneficiary information while adding more than one Dependent/Beneficiary detail.


STEPS
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The issue can be reproduced at will with the following steps:
1) Log into PIA (8.53.13, HCM 9.2)
2) Navigate to Main menu > Benefits > Employee/Dependent Information > Update Dependent/Beneficiary
3) Add dependent to employee who already had two dependents , Enter First and Last Name each as 30 ‘W’s.
4) Sign out and log in as EMPLID KU0078 (employee above). Review Dependent/Beneficiary Summary (Navigation: Self Service > Benefits > Dependent/Beneficiary Info).
5) Add dependent to employee who has no other dependents (Navigation: Benefits > Employee/Dependent Information > Update Dependent/Beneficiary). Enter First and Last Name each as 30 ‘W’s.
6) Sign out and log in as EMPLID KU0003 (employee above). Review Dependent/Beneficiary Summary (Navigation: Self Service > Benefits > Dependent/Beneficiary Info).

Cause

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