Incorrect Description is Populated into Contributing Factor (Doc ID 1907296.1)

Last updated on JUNE 20, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Incorrect description is getting populated in the Contrib Factor description field.
 
The contributing factor has four rows with eff dates 01/01/2000,01/01/2001,01/01/2003, 01/01/2010 with different descriptions. But when we are adding this Contrib Factor in incident details page  under the Canada section (incident details eff date:28/02/2003), description of contrib factor's  latest row is getting populated(contrib factor effe date: 01/01/2010) even though  there is corresponding row in 2003.
 
But the look up for contrib factor is displaying the correct description.

 

Replication steps:


1) Navigate to Set Up HCM>product Related>Workforce Monitoring>Health and safety >Contributing factors-Can
2) Add   a new contributing factor(hc002)
3) Add 4 rows on the following effective dates.
Row1: eff date:01/01/2000 Description: Contributing factor-2000
Row2: eff date:01/01/2001 Description: Contributing factor-2001
Row3: eff date:01/01/2003 Description: Contributing factor-2003
Row4: eff date:01/01/2010 Description: Contributing factor-2010
4) Navigate to Incident details page and open an incident number  where the effective date year=2003
5) Navigate to the description tab and select the contib factor as HC002.
6) Incorrect description “Contributing factor-2010”  is populated  in the description field. But the field look up is displaying the correct  description “Contributing factor-2003” based on the effective date.

 

Changes

 

Cause

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