The Ship To Customer Is Used Instead of the Customer ID when Publishing the SHIPPING_ORDER_RELEASE Message (Doc ID 1907483.1)

Last updated on AUGUST 04, 2016

Applies to:

PeopleSoft Enterprise SCM Inventory - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When publishing the SHIPPING_ORDER_RELEASE Message when running the 'Order Release' process (IN_FUL_RLS) (navigation: Inventory, Fulfill Stock Orders, Picking Picking, Order Release Request) the Customer ID becomes the Ship To Customer ID. This occurs only for Sales Orders with a Ship To Customer ID different from the Sold To Customer ID and no address override.

Cause

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