EGL: How Can We Control AWE Journal Approval E-mail Notifications For Individual Users Based On Their User Profile (Doc ID 1909439.1)

Last updated on SEPTEMBER 14, 2016

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

CUSTOMER ENVIRONMENT
======================
Application release 9.1
Bundle level FP2,
PeopleTools 8.52.09.

Database Production


ISSUE
===========
When using AWE workflow some of the backup Journal Approvers do not want to see the Journal e-mail notifications but they do want to see the journals coming to their Worklist.

REPLICATION STEPS
=================
1) Setup Journal Approval Framework using AWE.
2) Setup is using "User List Setup" with a "Role" based "User List Source".
2) Remove "E-mail notification option" from a user profile, who has the above role defined in her profile.
3) Enter a Journal, and submit it for supervisor approval.
4) Notice that all the users (who have the above Role defined in their profile) getting the e-mails, including the users for whom e-mail option is not checked on their profile.

EXPECTED RESULTS
====================
If user profile does not set to get email but only worklist, the approver should not get emails

ACTUAL RESULTS
===============
If email notification options is not selected on a user profile they get emails anyway when using AWE.


Cause

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