HR Administrator Unable to View Checkpoint Review Comments (Doc ID 1910568.1)

Last updated on JANUARY 04, 2016

Applies to:

PeopleSoft Enterprise HRMS ePerformance - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


HR Administrator is unable to view checkpoint review comments.


The issue can be reproduced at will with the following steps:

1. Login to Oracle DEMO environment:

2. Login as Manager “HCRUSA_KU0046” – Rosanna Channing

3. Go to Main Menu >> Manager Self Service >> Performance Management >> Performance Documents >> Current Documents

4. Select “Mei Lee” document – period 01/01/2012-12/31/2012:
5. In this particular document, the user has completed the Checkpoint cycles.

 6. In the left WorkCenter menu, click View in Finalize Criteria step:
7. In Overall Results tab, the user can see Section Comments (both Employee and Manager).

8. When Manager clicks “Print” or “Export” , the output files show Comments consistently with the online page:


1. Login to Oracle DEMO environment:

2. Login as Manager “PS” – Betty Locherty. Please ensure that the User Profile has “ePerformance Admin” delivered role and “HCCPEP2200 Permission List applied.
3. Go to Main Menu >> Workforce Development >> Performance Management >> Performance Documents >> View Documents:

4. Search for MEI LEE (same test object and test document):
5. In the left WorkCenter menu, click “Reopen”:
6. In Overall Results tab – Section 3 – Overall Summary Section, the comments were missing from the online page:

7. When you click Print, the PDF output file doesn’t show comments as well


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