Different Logic Exists For "Casual Receivers" Creating Receipts (Doc ID 1911182.1)

Last updated on JANUARY 11, 2017

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Under Manage Requisitions, Receive Order

ACTUAL BEHAVIOR
---------------
Different Logic Exists for "Casual Receivers" creating Receipts

Different Logic Exists for "Casual Receivers" using the eProcurement Module "Manage Requisitions"

When creating/adding a new receipt, using the Manage Requisition pages in the eProcurement module, "Casual Receipt Uses" are getting confused and frustrated in relation to the process.
There are two methods different methods available to initiate the creation process apply different sets of logic, that authorise the user to create a receipt for the requisition.

The attached document "ReceiptingDifferentLogicIssue_B.docx" provides a more detailed explanation of the problem, and step-by-step instructions on how to replicate.

PeopleBooks states regarding the link:
Receiving Click the Receiving icon to access the Manage Receipts page (PV_RECV_UPDATE) where you can view the purchase order receipt linked to your requisition.


DESCRIPTION
===========
Different Logic Exists for "Casual Receivers" using the eProcurement Module
"Manage Requisitions"

When creating/adding a new receipt, using the Manage Requisition pages in the
eProcurement module, "Casual Receipt Uses" are getting confused and
frustrated in relation to the process.
There are two methods different methods available to initiate the creation
process apply different sets of logic, that authorise the user to create a
receipt for the requisition.

The attached document "ReceiptingDifferentLogicIssue_B.docx" provides a more
detailed explanation of the problem, and step-by-step instructions on how to
replicate.

PeopleBooks states regarding the link:
Receiving Click the Receiving icon to access the Manage Receipts page
(PV_RECV_UPDATE) where you can view the purchase order receipt linked to your
requisition.

REPLICATION STEPS
=================
Setup requesters in User Preferences>Requisition Authorizations to all have
same access
Create and an ePro requisition for quantity greater than 1 as VATKINS
Source to PO
Dispatch PO
log in as BBELL; go to Manage Requisitions
Search BU US001 where original req created and search for req ID
Select Req and use the "Receive Order" drop down and partially receive the
req
After completing partial receipt go back to Manage Requisitions page
for the partially received req in above step select the Receiving Icon from
Requisition Cycle section of the Manage Requisitions page.
Note that BBELL will not be able to continue receipt of the order from this
page; this is the customer reported issue.

Cause

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