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EAR 9.1+ AR_Refund Pulls Incorrect Vendor Id When Refund is Unposted and Vendor is Updated (Doc ID 1911214.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ENVIRONMENT
-------------------------
9.1 Bundle 22

Statement of Issue
-----------------------------------
AR_Refund Pulls Incorrect Vendor Id When Refund is Unposted and Vendor is Updated

Expected Behavior
-----------------------------------
The reversal voucher created should show the original vendor of the unposted refund

Actual Behavior
--------------------------------
The reversal voucher shows the new vendor instead

Business Impact
---------------------------------------
Customer is unable to correct refund in error without manipulating the voucher

Steps to Replicate
----------------------------
1. Refund a credit for Customer A and send to Payables
2. Unpost this credit in AR
3. Change the vendor id for customer A
4. Refund the same credit for Customer A and send to Payables
5. The refund creates 2 vouchers. But the reversal voucher uses the new vendore ID and not the original vendor ID

Cause

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In this Document
Symptoms
Cause
Solution
References


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