EAR9.1+: Range of References Option Is not Working When Building a Payment Worksheet Using Corporate Criteria = Corporate Items.

(Doc ID 1911518.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Payment Worksheet

ACTUAL BEHAVIOR
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When building a payment worksheet invoices in the range aren't auto selected when using Corporate Criteria = Corporate Items.

EXPECTED BEHAVIOR
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When building a payment worksheet invoices in the range should be auto selected when using Corporate Criteria = Corporate Items.

STEPS
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The issue can be reproduced at will with the following steps:

  1. Create and post a new pending item group for business unit US001 and post 6 different items for customer 1, 2 and 3.
    • Customer 1, item A1 (amount 50 USD) and D1 (amount 200 USD).
    • Customer 2, item B1 (amount 100 USD) and E1 (amount 250 USD).
    • Customer 3, item C1 (amount 150 USD) and F1 (amount 300 USD).
  2. Create a regular deposit. We are going to pay item range D1 – F1. Customer 1 and item D1 (amount 200 USD), customer 2 and item E1 (amount 250 USD) and customer 3 and item F1 (amount 300 USD).

Test 1: Restrict to = Customer Only.
Navigate to Accounts Receivable > Payments > Apply Payments > Create Worksheet.
Make sure that:

We are expecting the system to automatically select item D1, E1 and F1 for payment.

Test 2: Restrict to = Corporate Cust Only.
Go back to Worksheet Selection and this time make sure that:

We are expecting the system to automatically select item D1, E1 and F1 for payment.

Test 3: Restrict to = All Customers.
Go back to Worksheet Selection and this time make sure that:


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users have to manually select items for payment.

Cause

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