EGL: Year End Close Process (GLPCLOSE) Stuck In An Infinite Loop When BU Security Is On

(Doc ID 1911558.1)

Last updated on FEBRUARY 27, 2018

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Issue:
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When attempting to run GL Close Process (GLPCLOSE) with a run control that contains business units the user no longer have access to, the process gets stuck in an infinite loop with the following message in the log:

Error:
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You are Not Authorized to Process Close/Unclose on Business Unit XXXXX

Steps to Replicate:
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1. Setup security option on Business Unit. Setup security on business unit using either Unit by User ID or Permission List.
2. Configure setup for GLPCLOSE Process. Ensure on Ledger Close Request Run Control Page, there are business unit for which the user the does not have access to i.e. associate tree on run control which contains BU's which are not authorized to this user.
3. Run the process. Notice in the message log that the process shows the message and is stuck in an infinite loop.

Cause

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