EAP: Voucher Approval Issue For Journal Vouchers After Posting (Doc ID 1912216.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Unable to approve posted journal voucher.

STEPS
1. Setup approval framework.
2. Navigate to Accounts Payable > Vouchers > Add/Update > Regular Entry, and create a journal voucher.
3. Navigate to Accounts Payable > Vouchers > Approve > Request Voucher Batch, and run Voucher approval workflow to submit the voucher.
4. Post the voucher.
5. Go to user worklist and try to approve the voucher.

Worklist exist but the voucher is not available.

Although the voucher appears in the Worklist, when the users click on it, the system takes them to Approval framework but no values found.

Cause

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