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EGL9.2: Reconciliation Workbench Page Does Not Update Reconciliation Status And Requires An Extra Save When Selecting 'Submit for Approval' Action (Doc ID 1912960.1)

Last updated on SEPTEMBER 18, 2018

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Issue:
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Get pop up message requiring save of the page that was just saved and status update does not show until exiting the page and re-entering

Expected Behavior:
----------------------
When Select Check box > Action = Submit for Approval > Go om the reconciliation workbench page, the status should update after selecting to save changes. And once save changes is clicked , the page should not need to be saved again.


Actual Behavior:
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When Select Check box > Action = Submit for Approval > Go om the reconciliation workbench page, the status does not update and even though the page spins and shows processing and save changes is clicked when selecting to return to search , a prompt comes up again to save. The status does not update while on the page to waiting for approval but upon leaving the page and  re-entering the status is updated.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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