ETL9.1: Approve Time And Exception > Payable Time -- Page Data Is Inconsistent With Database. (18,1) (Doc ID 1913221.1)

Last updated on JULY 13, 2016

Applies to:

PeopleSoft Enterprise HRMS Time and Labor - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Managers are encountering the following error when attempting to approve employee's payable time. It shows that the save is successful but the error is preventing time from getting approved.

"Page data is inconsistent with database. (18,1)

When trying to save your page data, the system found that the information currently in the database did not match what was expected.

This problem can happen if another user has changed the same information while you were making your changes. Note the changes you have made, then cancel the page. Reload the page and view any changes made by the other user. Ensure your changes are compatible and retry, if appropriate.

If the problem persists, it may be a result of an application or other programming error and should be reported to technical support staff.

Possible application errors that can cause this message include:
- changing page data from SavePostChange PeopleCode, without making a corresponding change to the database.
- changing the database via SqlExec at various points, for data that is also in the component buffers.
- database auto-update fields maintained by triggers didn't get defined correctly in Record Field definition or in Record Properties definition."

Cause

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