Newly Created Record SCC_SL_SM_RSLT is Saving Data From Previous Record for Suspended Records in Transaction Management Process
(Doc ID 1914424.1)
Last updated on JANUARY 03, 2023
Applies to:
PeopleSoft Enterprise CS Campus Community - Version 9 and laterInformation in this document applies to any platform.
Symptoms
ISSUE STATEMENT
-------------------------------------
When using the Search/Match Setup relating to Transaction Setup, the results show the SCC_STG_STATUS = 'SA' to add an EMPLID, along with the SEARCH_RULE_NBR > 0, rather than updated or suspended (if more than one id is found) assigned to 'SA' rows.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Search/Match/Post for an applicant record in the constituent staging table.
2. Query the SCC_SL_SM_RSLT record.
3. Run the SMP for an applicant you know will suspend.
4. Query the record again and the data will be from the previous row.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the new record to find constituents with no matches from search/match as it is generating incorrect data.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |