Reason Codes Not Available Upon Denial Of Bidder Registration

(Doc ID 1915737.1)

Last updated on SEPTEMBER 26, 2017

Applies to:

PeopleSoft Enterprise SCM Strategic Sourcing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Issue
Reason codes for Bidder Registration Denial and the Deny process

Actual behaviour
Reason codes added under the 'Bidder Registration Denial' type, they do not show up in the Reason code prompt in the Manage Registration Approval page when click on the 'Deny' button
When cancel out of the 'Deny' process, email still send out indicates the Bidder Registration has been denied

Expected behaviour
Reason codes added in the Bidder Registration Denial, should show up in the Reason code prompt
When cancel out of the 'Deny' process, no email should be sent to indicate the Bidder Registration has been denied

steps:
Set controls-supplier with workflow approval enabled
Registration system setup: reason code – deny registration is required with comments
Add a new reason code for Bidder Registration Denial
Go through the new bidder registration process
Approver worklist>Manage Registration Approval>Deny

Cause

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