E-PIA: Org Chart Viewer Won't Expand To Show Company Directory (Doc ID 1916832.1)

Last updated on SEPTEMBER 03, 2015

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Symptoms

When clicking on the Org Chart Viewer menu item in an environment that has 'psp' in the domain name (eg. http://psprod.oracle.com/), the cursor keeps spinning and this JavaScript error is received:

TypeError: this.form is null
@ https://psprod.oracle.com/cs/hrprd/cache/PT_AJAX_NET_MIN_1.js
Line 271



Cause

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