Error When Searching Jobs with an External Applicant Login: "First Operand of . is NULL, so Cannot Access Member Len. (180,236) HRS_JOB_FAMILYS_SC.Activate"

(Doc ID 1919471.1)

Last updated on OCTOBER 02, 2017

Applies to:

PeopleSoft Enterprise HRMS Candidate Gateway - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


Testing external applicant job search through the Candidate Gateway Site setup results in error. But job searches will work after the "Clear Search" button is pushed.

 Main Menu > Set Up HCM > Product Related > Recruiting > Candidate Gateway > Site

ERROR
Search by Job Families:
First operand of . is NULL, so cannot access member Len. (180,236) HRS_JOB_FAMILYS_SC.Activate PCPC:1440 Statement:13
The first operand of the dot operator is the NULL value, indicating the lack of any object value. As a consequence, the given method or property cannot be used

Search by Job Functions:
First operand of . is NULL, so cannot access member Len. (180,236) HRS_JOB_FUNC_SC.Activate PCPC:1352 Statement:12
The first operand of the dot operator is the NULL value, indicating the lack of any object value. As a consequence, the given method or property cannot be used

Search by Location:
First operand of . is NULL, so cannot access member Len. (180,236) HRS_LOCATIONS_SC.Activate PCPC:2312 Statement:26
The first operand of the dot operator is the NULL value, indicating the lack of any object value. As a consequence, the given method or property cannot be used.

Search by Jobs Posted anytime:
First operand of . is NULL, so cannot access member Len. (180,236) HRS_COMMON.CMP_HRS_APP_SCHJOB.UI.UIUtils.OnExecute Name:retrieveCriteria PCPC:10936 Statement:156
Called from:HRS_COMMON.CMP_HRS_APP_SCHJOB.BUS.SearchController.OnExecute Name:execVeritySearch Statement:19
Called from:HRS_CANDIDATE_MANAGER.CMP_CAND_EXP.BUS.ToolbarEventHandler.OnExecute Name:DoSearch Statement:842
Called from:HRS_CANDIDATE_MANAGER.CMP_CAND_EXP.BUS.ToolbarEventHandler.OnExecute Name:Event Statement:483
Called from:HRS_APP_SCHJOB.GBL.EOTL_UI_WRK.EOTL_UI_BTN_ID.FieldChange Stateme

The first operand of the dot operator is the NULL value, indicating the lack of any object value. As a consequence, the given method or property cannot be used.


STEPS TO REPLICATE ISSUE

1. Set Up HRMS >Product Related >Recruiting > Candidate Gateway > Site
  a. Selected Site ID as ‘1’(Default Site)
  b. In the test Links, Clicked on External Link and Search Job Opening
  c. Job Search page got displayed, Registered an external Applicant/User
  d. Tried to filter and search By Job Families, Job Function, Location and Jobs Posted within got the below Error "First operand of . is NULL, so cannot access member Len. (180,236) "

2. Followed the all the steps up to C then cleared the search (Clear Search Button). Then I am able to filter and search by Job Families, Job Function, Location and Jobs Posted within, without any error.
 

Cause

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