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E-COMP 'PeopleTools has stopped working' Error Running Compare Report (Doc ID 1920215.1)

Last updated on MAY 12, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.


On : Compare Reports

When attempting to run a full database compare,

the following error occurs.

PeopleTools has stopped working


Problem Event Name: BEX
Fault Module Name: PRDLLW312.dll

The issue can be reproduced at will with the following steps:
1. Run a full database compare using UPGCUST.


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