E-COMP 'PeopleTools has stopped working' Error Running Compare Report (Doc ID 1920215.1)

Last updated on JULY 15, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Symptoms

On : Compare Reports

When attempting to run a full database compare,

the following error occurs.

ERROR
-----------------------
PeopleTools has stopped working

...

Problem Event Name: BEX
...
Fault Module Name: PRDLLW312.dll


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run a full database compare using UPGCUST.


Cause

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