GL Reconciliation Attachments Do Not Update USERID And Date/Time When They Do Not Have Description (Doc ID 1920431.1)

Last updated on SEPTEMBER 14, 2016

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

CUSTOMER ENVIRONMENT
=========================
Application release 9.2
Image 7
PeopleTools 8.53

Database Upgrade/development

ISSUE/ERROR MESSAGE
=====================
If we do not include a description when uploading an attachment on a reconciliation transaction the file does not get saved.

EXPECTED RESULTS
==================
When attaching a file to a reconciliation transaction, if you click ok to save and there is no error, the file should be saved and available the next time you access the attachments for that reconciliation

ACTUAL RESULTS
===============
If description is included when attaching a file to a reconciliation transaction the file saves when clicking ok, but if a description is not included when attaching the file no error is received but the file is also not saved.


BUSINESS IMPACT
===============
File is assumed saved but it is not there.

Cause

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