Unable to Retrieve Applicant Data due to Records Containing 0 for HRS_PERSON_ID (e.g. HRS_APP_NAMES or other HRS tables)
(Doc ID 1920728.1)
Last updated on APRIL 27, 2018
Applies to:
PeopleSoft Enterprise HCM Candidate Gateway - Version 9.1 to 9.2 [Release 9]PeopleSoft Enterprise HCM Talent Acquisition Manager - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.
Purpose
Some customers have found applicant records containing '0' for the value in HRS_PERSON_ID field. When this occurs, it causes errors and applicant cannot be found through Find Applicant pages. It may also cause problems retrieving applicants through queries. This document is to help troubleshoot such problems, and to invite customers to share their findings, so that causes can be identified and fixes created.
Troubleshooting Steps
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In this Document
| Purpose |
| Troubleshooting Steps |
| References |