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Unable to Retrieve Applicant Data due to Records Containing 0 for HRS_PERSON_ID (e.g. HRS_APP_NAMES or other HRS tables) (Doc ID 1920728.1)

Last updated on JUNE 04, 2019

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9.1 to 9.2 [Release 9]
PeopleSoft Enterprise HCM Talent Acquisition Manager - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Purpose

Some customers have found applicant records containing '0' for the value in HRS_PERSON_ID field.  When this occurs, it causes errors and applicant cannot be found through Find Applicant pages.  It may also cause problems  retrieving applicants through queries.  This document is to help troubleshoot such problems, and to invite customers to share their findings, so that causes can be identified and fixes created.

 

 

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
References


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