Caught Exception Errors when Completing a Sales Order with Deposit without Printing a Receipt First (Doc ID 1920787.1)

Last updated on AUGUST 04, 2016

Applies to:

PeopleSoft Enterprise SCM Order Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

The below 3 errors are issued on the 'Record Payment' page (navigation: Order Management, Quotes and Orders, Create/Update Order - Hyperlink: Record Deposit) when Completing a Sales Order with Deposit without printing the Receipt first:

Caught Exception: Report definition does not exist. (235,2008) PSXP_RPTDEFNMANAGER.ReportDefn.OnExecute

Caught Exception: First operand of . is NULL, so cannot access member Count_Xprpttmpl. (180,236)
PSXP_RPTDEFNMANAGER.ReportDefn.OnExecute Name:GetDefaultTemplateID

Error generating the report for language ENG. (12501,161)

 

Cause

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