Voluntary Self Identification of Disability: "Disabled"Checkbox in Personal Information does not Uncheck When Employee Changes their Disability Status (Doc ID 1920919.1)

Last updated on OCTOBER 09, 2015

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Employee selected option in Self Service > Personal Information > Disability is not correctly reflected when checked in Workforce Administration > Personal Information > Disability > Disabilities and user does not find the two disability options in sync while changing the disability in self service page.

REPLICATION STEPS

1) Login as Employee.
2) Navigate to Self Service > Personal Information > Disability.
3) Select Option "Yes, I have a disability (or previously had a disability)"
4) Submit.
5) Login as admin.
6) Navigate to Workforce Administration > Personal Information > Disability > Disabilities
7) Select the employee in question.
8) Disability Status shows Flag checked. Disability Status under USA shows 'Disabled'
9) Login as Employee.
10) Navigate to Self Service > Personal Information > Disability.
11) Select Option "I don't wish to answer"
12) Submit.
13) Login as admin.
14) Navigate to Workforce Administration > Personal Information > Disability > Disabilities
15) Select the employee in question.
16) Disability Status shows Flag checked - THIS SHOULD NOW BE CHECKED OFF. Disability Status under USA shows 'Not Indicated' (this part is correct)
17) Login as Employee.
18) Navigate to Self Service > Personal Information > Disability.
19) Select Option "No, I don't have a disability"
20) Submit.
21) Login as admin.
22) Navigate to Workforce Administration > Personal Information > Disability > Disabilities
23) Select the employee in question.
24) Disability Status shows Flag unchecked. Disability Status under USA shows 'Not Disabled.' These options are all correct when selecting 'No, I don't have a disability'.

 

Cause

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